Frequently Asked Questions
YouNoodle Compete
General
- Press the “Login” button at the top right of YouNoodle home page
- Press the “Create an account” link on the text under “log in”, you will be redirected to the signup page.
- You can sign up with your email address, Facebook, LinkedIn or Twitter. We advise if you choose to create an account through Facebook, LinkedIn or Twitter, you should deactivate your pop-up blocker.
- Welcome to YouNoodle!
- Go on YouNoodle
- Press the “Login” button at the top right of YouNoodle home page.
- Press the “Forgot Password” link.
- Enter the e-mail address related to your YouNoodle account, press the “Submit” button,and we will send you instructions right away!
- Login to your YouNoodle account.
- Select “My Account” from the left bar
- Select the “Profile Details” tab
- From this page, you can update all your information (password, email address, name)
- Type in your password to confirm changes.
- Press the “Update” button at the bottom of the page when you’ve finished updating your information.
- Login to your YouNoodle account.
- Select “My Account” from the left bar
- Select the profile tab.
- Click on “Change Password” button.
- Remember your new password needs to be different from your current one and it must bebetween 6 and 18 characters long.
- Type in your password to confirm changes.
- Press the “Update” button at the bottom of the page when you’ve finished updating your information.
To update your information please contact support@younoodle.com with the following information:
- The email you currently use to login.
- The email you want to update.
As soon as you provide this information we will be able to update it.
Applicants
- Go to YouNoodle
- Click “Apply”
- In the dropdown menus, look for the categories that suit your project; you will be redirectedto a page where all the suitable projects will be presented to you.
- Select the program you are interested in and apply. Remember that you must have a YouNoodle account in order to be able to apply for a competition.
- Alternatively, you can enter your information in the Opportunity Finder and we will email you with relevant opportunities to your startup.
Still have questions? Click here to submit a support ticket.
An application form is the application you have to fill out in order to apply for a program.
- Once you have entered the program you would like to participate in, click: “Click here to apply”
- From the Application Form tab and the Personal Form tab, you can fill out all the questions required to participate in the program.
Yes, If the deadline for the program has not passed, you may un-submit your application to make changes before re-submitting.
How can I edit my application after submitting?
- Go to the “Checklist” tab and press “Un-submit application” button at the bottom of the page
- Make the changes
- Re-submit your application.
Please be advised that you need to make the changes before the deadline otherwise you won’t be able to re-submit.
Yes, in order to save your application, you will have to press the “Save” button after updating your information.You can login and go to your account page in order to access your application anytime.
Please note that the application form has an auto-save functionality that saves your progress.
All applications must be submitted before the contest/program/competition deadline. We are unable to accept your application as it is past this deadline date.
If you encountered technical problems that prevent you from submitting your application on time you may contact the program organizer or our team at support@younoodle.com with a detailed explanation of the issue you had and screenshots related to this issue.
In an application, you can only upload only one document per field and this document has a 10 MB maximum size limit. We support the following file formats: avi, doc, docx, flv, gif, jpeg, jpg,m4v, mov, mp4, mpg, odf, odt,pdf, pptx, psd, rtf, tif, tiff, txt, wmv, xls, xlsx.
If you have any trouble uploading a file that meets these conditions, please contact our team at support@younoodle.com.
You can check the status of your application in two ways.
Through your YouNoodle dashboard.
- Navigate to platform.younoodle.com/dashboard
- Select the program you're application is in
- Navigate to the status page
Through your submission confirmation email (confirmation emails are automatically sent that contain your application link):
- Go to your email that you signed up to YN with
- Search for your confirmation email
- Navigate to your application
Your program answers and files, if any, are available to the administrator of the program you applied to. Contact the program organizer to find out if anyone else will have access to your files (e.g. judges, mentors).
Note that YouNoodle staff will have access, too, but won’t use your information without your permission.
Once the results are released by the program organizer, you will receive an email and will you be able to see your results on the “Feedback” tab. Depending on the program, you might see your score and/or the feedbacks of the judges.
If you haven’t heard about your results, please contact your program organizer.
If you already have a YouNoodle account, you can use the same account to participate in multiple programs, judge, and organize other competitions within the same account.
If the application round for the program is still open, you can delete it from through your YouNoodle dashboard.
- Navigate to platform.younoodle.com/dashboard
- Select the program you're application is in
- Click on the 3 dots in the top right corner of the application and click "Delete”.
Please note that once you delete your application you will not be able to get it back. If you wish to apply again for the same program you will need to start a new application.
If you want to delete an application from a closed program, please contact support@younoodle.com
Teams
Please note: You would only be able to invite team members if the admin has allowed you toinvite them to your application form.
- Select the “Team Management” tab.
- Enter your team member’s email addresses. You can add them individually or add multiple email address at the same time (separated with commas or line breaks).
- Please note that in order to be able to submit your application, your team members have to accept their invitations and fill out their personal details. You can track all of your team members under “Team Members” tab.
Please make sure you are login with the email you were invited with. You can go back to the invitation email you received in your email and click the secure link to access the application.
- Click on the secured link in the invitation email sent by your team lead
- Log in or create your YouNoodle account
- Accept the invitation from the notifications tab in your dashboard
- Fill in your personal details
- Once you have completed these steps, your team lead will be able to submit. Please note that as a team member you do NOT have the ability to submit the application, only your team lead can.
Please note: If the administrators have allowed you to invite team members to your application form, here are the instructions:
A. You should click on the latest link sent to your email address.
B. You should check with your team if they have already submitted the application.
If you’ve invited team members to your application, they can only fill out their personal details if the application has not been submitted yet.
If your team members didn’t receive their invitation, please go to the “Team Management” section of your application, select the team member and resend the invitation. You can also copy the invitation link provided and send it directly to your team member.
If you have a team application or using recommenders, please that everyone has accepted their invitation and have completed the requested information.
If you wish to submit your application regardless, you will need to delete the invitation already sent from the Team Management/Recommender tab (Click the box next to the email address and click ""Delete"")
Please note that if you delete the invitation, your recommenders/team members won't be part of your application.
Recommenders
In order to recommend a team, you will have to create an account on YouNoodle
- You should click on the latest link sent to your email address. You should also check with your team if they already have submitted the application.
- When you click on the link, you will be asked to log into your account. Please log in if you have an account with YouNoodle. If you don’t, you will have to set one up.
- You can now accept the invitation for the recommender by clicking on the “Accept” button.
Program organizers / Admins
- Click on the “Solutions” tab in the top menu of YouNoodle.
- Select “Technology Platform”.
- Scroll down, check our different licenses and “Sign up” for a Lite account or click “Contact us” if you are interested in our Premium or Enterprise licenses.
- You will then have to log into your account again or sign up if you don’t have one. Now you can set up your competition’s name, provide a description, specify the website for the competition and the deadline for applications.
You can make your program visible in the YouNoodle page using our Showcase tab. It serves as a basic landing page for your program, providing an Apply button when open or basic information about your program when applications are closed. In addition, startups that come to YouNoodle can search for and discover your program using the information and tags that you set up on this page.
- To set your application form go to the Form Builder tab.
- Drag and drop the question type from the sidebar on the right-hand side to the correct location. To rearrange questions, click on the dots in the upper left corner and drag and drop your questions in the desired order.
- Click “Untitled Question” to type the text of your question.
- You can also add a ‘hint’ to help your applicant, select whether the question is required/mandatory to answer, or optional, and add word limits.
Please note that the question name in the preset fields can’t be edited if you have a Lite Account.
Go to “Applications” tab. From here, you will be able to sort applications (by emails, Name and Status) and export the data related to the applications in either Excel or PDF format. You can also perform a search by name, keyword or entrant, and filter them by all the “Dropdown Type” questions of the application form.
Under the “Metrics” tab, you can visualize your applications. If you scroll to the bottom of the page, you will also get an option to ‘add chart’ with Applicants Data.
Yes!
- Go to the Email Templates tab
- Select the template you would like to edit
- You can customize the text, add images/logos and URL
- Click “Save”
The ability to customize Email Templates is only available in our Premium and Enterprise Licenses, to upgrade, please click here.
You can customize the look of your Application Form by going to the form builder and clicking ‘Settings’. You can edit the colors and text of the application form as you wish. You might like to customize it in accordance with your logo colors so if offers a seamless experience to your participants.
The ability to customize the style of your application form is only available in our Premium and Enterprise Licenses, to upgrade, please click here.
You can embed the Application Form on your website to create a seamless experience for your participants. To do so:
- Click “Form Builder” > “Settings”
- Copy and paste the HTML code provided in the section “Application Embedding”
The ability to embed the application form on your website is only available in our Premium and Enterprise Licenses, to upgrade, please click here.
When you send messages through the platform, the contact person and corresponding email address will appear as the sender for all those standard messages sent from the platform. A contact person can be added from the “Admins” tab if you have a Premium License (please see the “Managing Administrators” section below). Then, you can change the contact person simply by selecting his/her name in the dropdown list.
The ability to change the contact person (and invite several admins) is only available in our Premium and Enterprise Licenses, to upgrade, please click here.
You can also launch and close manually or automatically (see ”Does the application round launch/close automatically?”)
To close manually:
- Navigate to the “Launch” page through the left hand side navigation bar, you will see a checklist you can review to make sure everything has been completed before you launch your program.2. To open your Application Round click on “LAUNCH APPLICATION ROUND” on the bottom of the page and it will open up your startup program so you can start accepting applications. You can always do one final check to make sure all your questions are in order from the Application Round- Form Builder view.3. To close the application round, please follow the same steps and click “CLOSE APPLICATION ROUND”
The application round can launch or close automatically.
- Go to Setup tab
- Scroll down to important dates
- Select the desired launch date and deadline date and time according to your time zone.
- Check “yes” on “automatically close round at the deadline” and “Automatically open the round on the launch date” depending on what you want.
This feature is only available in our Premium and Enterprise Licenses, to upgrade, please click here.
A. To export applicants’ data, visit the “Applications” tab (on the left hand menu). There you will have the option to export the data as either PDF (click on “Export PDF”) or Excel (“Export Excel”) at anytime in the process. To “Export PDF” you will have to select the specific applications that you would like to export.
B. If you would like to export the data from judge rounds, click on “Results” button. Here you have the option to export Detailed scores or Average scores in Excel format at anytime in the process
- To generate charts to have real-time statistics, go to Form Builder in your program.
- Add a dropdown or a checkbox or a tagbox question in your application form.
- Go to the “Metric” section
- Click “Add Chart” and select the questions you want the information from and generate real-time statistics based on participants’ answers.
For all application rounds, there is the possibility to publish a program marketing page so entrepreneurs can browse the program from the startups page which will increase your reach.
To publish a program marketing page, you have to first set it up, please visit: “How can I set up my program marketing page? “ to learn more about how to customize the page.
To publish a program page, click on the “Showcase” tab and Publish it by checking the box.
To be a featured program on our homepage or to be visible to the YouNoodle network in the newsletter, you need to purchase a marketing service. Please contact us here.
Judges
You will receive an email from your program organizer, inviting you to the YouNoodle program platform. Please note: to be able to accept your invitation, you must log in or create an account.
Once you login, you will be taken to your dashboard.
On your dashboard you will see the judging round name and the “Accept'' button in the Notifications tab. Click “Accept” to get started.
Please set your preferences by selecting Yes, Maybe or No for each category. In order for your preference to be helpful to the organizer, you will need to set those preferences BEFORE the judging round opens. With your preferences, the organizer will assign you applications that are most relevant to your skills and experience. The competition organizer will email you once the judging rounds is open, inviting you to return to the platform to judge your applications.
The toolbar on the right will contain the list of all the applications and their judging status. The order of the applications will be randomized to avoid any judging bias. Just click any application name to start judging.
As you save your scores, the applications will be ranked in the “Done Judging”.
Once you’ve finished judging the application assigned to you, the last step is to press “Submit Scores” button.
Well done! You have completed the judge scoring process.
Please verify you are sign in with the email that you were invited to be a judge to the program. You can go back to the invitation email you received in your email and click the secure link to access the program.
Please first check your email to make sure you have used the most recent judge invitation link sent to you from YouNoodle. Make sure to create a YouNoodle account if it’s not already done.
If you are still having trouble after this please contact our team at: support@younoodle.com
The Judging Home page will show you the status of your judging and whether the judging round is Open or Closed. If the judge round is Open, you can see how much time you have to judge and the Deadline for you to complete your judging.
While you don’t have to evaluate all your assigned applications in one sitting, you can only submit complete scores and feedback for a given application; we do allow partial scores or feedback to be saved for you to come back later.
In order to save partial scores, you will have to click the “Save Draft" button at the bottom of the page.
The judging round for your startup program is not open and applications haven’t been assigned yet.
Please feel free to contact the organizer for details on the launch date.